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You must have any call-blocking settings, apps or task killers disabled. You must have a working Internet connection through mobile data or Wi-Fi. If you're roaming or have a bad connection, verification may not work. Try opening www. How to verify Enter your phone number : Choose your country from the drop down list. This will automatically fill your country code on the left. Enter your phone number in the box on the right.

Don't put any 0 before your phone number. Tap Next to request a code.

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Enter the 6-digit code you receive via SMS. If you didn't receive the 6-digit code by SMS Wait for the progress bar to finish and retry. The wait may take up to 10 minutes. Don't guess the code, or you will be locked out for a period of time.

If the timer runs out before you receive the code, an option will appear to request a phone call. Choose the Call me option to request the call. You can sign up to play People's Postcode Lottery with one, two or three tickets one, two or three subscriptions. These fixed amount prizes are awarded per ticket. The more tickets you play with, the more you win. The more tickets you play with, the greater your share of the total prize fund. The simplest way to buy People's Postcode Lottery tickets is to sign up online at our website postcodelottery.

You can also buy tickets by telephoning People's Postcode Lottery on our freephone telephone number Our Customer Experience team members will guide you through the sign up process and set up your monthly subscription. For details on our opening hours, see the Contact Us page. Each month, there are a set of draws.

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Each month's payment enters your ticket into all draws that month and means that you play for all the prizes in that month of play. I signed up to play on the People's Postcode Lottery website but I haven't received a confirmation email yet. What should I do? When you sign up to play through our website, we'll send you a confirmation email containing important information about your subscription s.

If you don't receive this email within an hour of signing up, the first thing to do is to check the SPAM folder in your email. Sometimes emails from new contacts or businesses get filtered due to being mistakenly marked as SPAM. If possible, log into your email through the website for your email provider rather than through a program like Outlook, or a mobile app and check the SPAM folder. The next step to take is to add People's Postcode Lottery to your safe sender list. This just tells your email provider that you want to receive emails from us.

For instructions on how to do this, take a look at our guide to spam filters. If, after making these changes, you've still not received our email, please give our Customer Experience team a call on and we can investigate further.

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You can telephone People's Postcode Lottery on our freephone number Our Customer Experience team members will help you with any queries. Our staff can help you sign up for new tickets, or can assist with any changes to existing subscriptions. For more ways to get in touch, and our opening hours, see the Contact Us page.

If you've missed a telephone call from People's Postcode Lottery, there are a few reasons why we might have tried to reach you. People's Postcode Lottery's complaints procedure aims to ensure that any given issue a player may have about the lottery is dealt with promptly and in confidence. The complaints procedure is without prejudice to players' legal rights.

Further details of how to complain and our process can be found in Section 10 of our Terms and Conditions and in the webpage How does People's Postcode Lottery handle complaints? Copies of our full complaints procedure are available on request. People's Postcode Lottery is committed to providing a responsible gaming environment. If you are concerned that gambling may have become a problem for you then you can self-exclude , to prevent your participation in lotteries operated by People's Postcode Lottery.

Find out how to self-exclude from People's Postcode Lottery. Your ticket plays for prizes every day of the week. Winners are notified by email, SMS message, mail or phonecall depending on the prize you won. For our big winners, of course, we'll see you in person! We recommend that players register an email address with us and keep their address and telephone details up to date, to ensure they can be notified of any prize wins. To update any of your contact details, please give our Customer Experience staff a call on If you pay by Direct Debit or if you signed up by other payment methods but have already registered your bank account details with us, your prize money will be transferred to your bank account within 28 days.

If you sign up to play People's Postcode Lottery , each ticket you play with is automatically entered into all of our draws, including these Postcode Millions draws. See more about the cost of playing.

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Most of our players make monthly payments for their tickets by Direct Debit. Setting this up is quick and easy and you'll never have to update your details. Any prize money will be paid directly into your bank account and you are fully protected by the Direct Debit Guarantee.

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Previously, it was possible to directly sign up to play with Credit Card or Debit Card. It's no longer possible to sign up for new tickets using these payment methods. For existing tickets paid for by Credit Card or Debit Card, payments will continue as previously until the card expires. At this point in time, alternate payment arrangements must be made to continue playing. Please call our Customer Experience staff on freephone number for further assistance or advice. However, you will need to create a PayPal account in order to use this payment method. Prizes are announced every day of the week with People's Postcode Lottery.

You pay monthly for your ticket and when you sign up you will be informed of your first draw date.

After this date, check out the winning postcodes revealed every day to see if your postcode gets lucky! Each month, we have draws which allocate prizes for every day of that month. We usually announce the full winning postcode in our Postcode Millions draws on a Saturday too. All of our draw results are published online in our Winners section. Winners are randomly selected using People's Postcode Lottery's certified draw engine software.

All draws are conducted in the presence of an independent adjudicator. Ordinarily all draws for a month are carried out on the first Wednesday of the month. Winning postcodes determined by these draws are then announced on a daily basis. For all prizes except the Postcode Millions , all playing postcodes are entered into the draw once, no matter how many people play with that postcode. The prize is not split between winners - everyone who plays with the winning postcode will win the advertised prize.

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Players with more than one ticket will win the relevant multiple of the advertised prize. All valid tickets are entered and one ticket is selected in this draw which determines the winning postcode for this prize. A postcode with more tickets playing has a greater chance of winning this prize, but the amount won per ticket will be lower as it will be shared between more tickets. More information on how this works is available in condition 2.